What's up with subscriptions


#1

what the hell is up with the subscriptions page? i cant see any payment info or info about my current sub. i cancelled it like 2 months abo, because i was paying while not even playing… but just half an hour ago i payed another 21 GBP to sxolla, wich had me wondering if it was still faceit pulling the money or not, but the freaking payment info in paypal is so vague, i cant tell what service im paying for…

Unlimited 6 Months (6 month), invoice

this is litelly all it says


#2

You have to cancel the subscriptions sometimes on both platforms (Both Faceit and your payment processor).

If you paid via paypal check your recurring pay plans.


#3

Hey @boruzki - Your best bet is to contact FACEIT Customer Support. Before you do that, please read this support article:

You can submit a ticket at https://support.faceit.com/hc/en-us/requests/new.

Please note: I’ve moved this thread to Community.