Vac disconnect

feedback

#1

When i played match vac disconnect me from server and FACEIT give me ban ( reason : left match ). Can u remove ban or it not can ?


#2

@markelLL When will your ban expire?


#3

You are banned from PUG until Fri Jan 19 15:26:04 UTC 2018. Reason: Left 2 matches


#4

@markelLL Please take a look at Automated Temporary Cooldown System.

Any cooldowns under 12hrs will not be removed and you must wait for the temporary ban to expire on your account before being able to queue into FACEIT system again.


#5

ty. I send message and hope what it will be done


#6

Oy sorry . I see


#7

@markelLL Your cooldown will expire in around 72 minutes.

As the ban is under 12hrs, it will not be removed and you must wait for the temporary ban to expire on your account before being able to queue into FACEIT system again.


#8

Ty again ^.^


#9

And final question ) How check server time , becose my time and server time was diffrent


#10

@markelLL You can just search for “UTC timezone” in Google or check https://www.timeanddate.com/worldclock/timezone/utc.


#11

you can change your timezone on faceit by going into settings - your account - timezone