User *** has not registered game csgo

bug

#1

Hello, i register cs:go on my acc, trying to find a game - error appears
“User kln_m has not registered game csgo”. Why?


#2

u fix this problem ?


#3

I have this issue as well.


#4

same :frowning:


#5

please help !


#6

My other account have same issue… i even submit a ticket to get support from yesterday but havent got an answer yet and then i create this account same way like my other account and i dont have this problem… plz help!!


#7

I have the same problem. Does anyone know the solution?


#8

Is anyone from FaceIt working on this problem? I have submitted a support ticket and its been 2 days.


#9

ME too :C


#10

Same here


#11

The team’s looking into this now - should have word soon :slight_smile:


#12

Same here :frowning:


#13

Fixed! Dunno how but its working for me now


#14

Still hasnt work for my other account “Aquiver15”… plz help!!


#15

Still not working for me


#16

This issue should now be fixed for those that posted before I replied. Could you all please register Steam again on your account and try to add the game?

@st4yn1ght - Just so you are aware, it’s against our terms of service to have more than one account. I would highly recommend you contact our support team and request that they deactivate one of your accounts, or run the risk of having both banned: https://support.faceit.com/hc/en-us/requests/new


#17

ok then i will submit ticket to deactivate this one, i make this account cuz this problem anyway… so long i can play in my “Aquiver15” account i dont need this one… so can you fix my “Aquiver15” account??


#18

How do you register steam again? It can’t be redone or can it ?


#19

If you cannot do it yet, then your account has not yet been fixed. It’s only the ones above my previous post who are currently fixed.


#20

im having the same problem, any word on when it will be fixed?