First things first. I am talking about PREMIUM only queue. Not the free version of Faceit pugs wich is much worse.
But since i am paying i am very unsatisfied with the quality of the pugs you have to play here.
And the main reason why is that in 90% of the matches you lose you get people who either:
a) dont use their mics at all
b) flame non stop
c) just do random shit like blocking you, teamflashing, running in and dying asap.
And its like in every second game i play. Another huge problem is the Vote kick system. People can abuse it so easiely and actually never get punished for it.
They troll the entire match, then they kick you. You get cooldown , you lose elo , get tilted and they laugh about it.
I am stuck in level 6 elo for ages and it just feels like smurfing. The problem is, the longer i play the more do these inpolite players tilt me. Muting them is NO OPTION because they still mess up your game.
You play for ladder?
NP just try to not have toxic idiots in your team. Because if no one is flaming you usually always win easiely.
But when you lose its really almost every single time because of toxic idiots.
The FBI system dosnt help at all. People are too lazy to use it, so you should force them to use it before searching another match.
And you should lower the reports needed for a ban.
And then you really have to punish such behavior with like atleast 2 week bans because otherwise these ppl wont stop.
We need very clear reasons for what behavior we can kick people and for what not. If its unjustified then ban them for the rest of the month so they learn it.
If you would force ppl to rate players after the match the people that are toxic af non stop flaming etc would get downvoted pretty fast and then you really should hit them with a ban that actually really hurts them.
It is so frustrating so please do something about this.
so i just wrote this down. And decided to play another match.
And thats the link to it (looks weird i know , no idea why just open it it leads to a faceit pug):
Dear faceit staff, if you really are interested in offering your customers a good experience then please in all honsty WATCH THIS DEMO.
I meet people like this special one in almost every second match. It is so very frustrating it feels like you dont give a **** about your paying customers that actually just want a great game experience and competition.