Tournament lag

tournament

#1

Tpurnament https://www.faceit.com/ru/csgo/tournament/19b2e338-8081-4d97-9409-d80cc5361520/brackets
So we had match on lvl3 tournament against DeadSid and wer wrote !ready but they didnt. So the match was not started. And no one of us moved forward. Cuz they didnt write !ready. help us!! PLEASE
The match is cancelled and we cant move forward… help