Support tickets no replies problem?


Hello, i have a VAC on a game (dunno which one but surely not tf2/csgo/dota2 …etc) old of 1300days.
while checking in FAQ i’ve found that its okay to have an old VAC we can still put a ticket with the informations needed & than wait till it gets done. being said, no replies till now, is there any problems with the support systeme or there’s too much tickets that makes it take so long ? thanks for any clarification


I’m pretty sure that the support team gets tons of tickets, sit tight and wait for the reply.

If you have any more questions feel free to post them here.


thank you for the reply, yeah i thought that they have tons of tickets too, am gonna wait its not a problem, thank you again.