Bought a thing in the store on April 1, has not yet come, what should I do?
The estimated delivery time is 14 business days. Since the 1st April, it has been 10 Business Days
We manually deliver each item to all users checking to ensure that you are using the proper Steam Tradelink that are valid and are linked to your Steam account that is registered to your FACEIT account. Max delivery time on a skin is two weeks(10 Business Days).
Due to the changes to Steam’s trade policy, this has been increased. The knowledge base has not yet been updated, but I’ve messaged the team to reflect the 4 day increase.