Hey everyone, as you all are aware Valve has made some changes to the trading system creating quite a stir in our system regarding the FACEIT Shop.
To clarify, we send all trades manually and purchase exclusively from the Steam market, we do not partake in any trade bots of third party websites that distribute CSGO Skins
Some of you have come forward out of curiosity how this will affect the Shop and it’s prices, this is something we will look into changing but for the time being we’re waiting until the decision Valve has made is final.
In the meantime we will have to make the following changes:
- Increase the waiting time.
This was 10 working days (2 weeks) but we will have to increase this to 14 working days (3 weeks).
- Pending trades will now be cancelled/refunded quicker.
We used to leave pending trades on our delivery accounts for 7 days until they were cancelled and refunded, this will be changed to 4 days for now due to the orders made from Mission and Monthly league awards. Once the chaos has blown over we look into increasing this time.
We hope you can understand our position on having to change a few things.
Of all things Valve has decided to battle scams and gambling, this has been the hardest thing to work around with
If you have any questions or concerns feel free to post them here !