Problems with linking the game to the FACEIT account

Hello, I can not tie the game (cs: go) to the FACEIT account, writes that the game is already tied to another FACEIT account, but I do not have access to it, what should I do to tie the game?

Hi @FeaD567,

Once the game has been connected to your FACEIT account, it cannot be removed from it. Please read this support article: https://support.faceit.com/hc/en-us/articles/207568229-Can-I-have-more-than-one-FACEIT-account-

Have a good day!