Please fix your afk system!

#1

Okay for one if we pay for premium if we miss the queue the longest we should ever wait to queue again is 30 minutes or 1 hour but after that the cooldown resets cause what if I was a free member and through out the time I just happened to get to the 2 week cooldown point but paid for premium then missed a queue on accident like my internet could of cut off or something then I get a 2 week cooldown then I lose 2 weeks of my membership? like please switch it up lol , in game afk is understandable for a cooldown to go up to 2 weeks but missing the queue…NO im sorry that is crazy or waiting 4 hours just to queue is crazy.