Platform information is out of date, please contact support. (HELP PLEASE)


#1

I can’t add CS on my FACEIT Profile. Why??!!! Please, help me!


#2

I’ve submitted this to the team and they should be fixing it for you shortly; I’ll let you know when you’re good to go :slight_smile:


#3

The same is happening when adding Team Fortress 2, can somedy please help!!!


#4

This issue should now be fixed for you. Could you please register Steam again on your account and try to add the game?


#5

Platform information is out of date, please contact support. keeps coming up please help me fix it!


#6

It’s not fixed, my steaam account is already linked to the faceit account. I just can’t add Team Fortress to the account. I have CSGO added, but it doesnt work with tf2.

Also, my steam Nickname is different from the one shown in faceit, does it have anything to do with it?


#7

The same problem, will help?


#8

The same problem, will help?


#9

Exactly the same problem, can’t even play,


#10

The same problem, will help?


#11

Anyone having this issue, please contact our support team: https://support.faceit.com/hc/en-us/requests/new


#12