New free csgo players requirements?


Hi! My couple new friends that started csgo after they released it to free version. Is there now some requirements to them sign for faceit. They have problem where it says when they try to add game that they have not met the requirements. But doesnt actually say what the requirements are. As I tried to find anything about requirements. I think they have met the requirements. So the question is. Are there new requirements for new “free csgo players”.