Minus ELO on win?!?

Hi, I’ve just played a game what I win but I got -31 ELO instead of +25

My whole team get +25 but I didn’t. What can I do with that should I write somewhere to support?

Please help! faceitstats

Same problem for me!
After WIN (16-14) I lost 22 ELO points! I was the second on the scoreboard and the best K/D rate.
I’ve sent 2 (!) mails for the Faceit Support, but still no answer! I think their ELO system is full buggy!
You can check here:
https://p18.zdusercontent.com/attachment/942341/Kh7ixm0OK6zU2lduh2ikCCDRb?token=eyJhbGciOiJkaXIiLCJlbmMiOiJBMTI4Q0JDLUhTMjU2In0..63PUTMKkuNqWIBjACrpECw.3XXo370Xlz-s0mwOb8goJsERwjvukcqpUJAWtk8V-1_yKR5YrWxJneHI1eIYZt5H8Cw6QrChrkRXMlTL0Iismnz5CZymcdTeerUK4aNfZ3JHv4__j3_vxA3lCvyYReZmhMBbfihDY9l_ZEYcpJNfMDx62CCfQ1M1HioBVF9nWAeHmofg-ZcuspmpjR-krqEOlHaPzi15pZSqcgUQM3FqNJvLB7pE8TWjvyBgO1sY49F7Onn2wwyaw1b3Rvl0z1Dbw-VjlowJ4izYjvW0m9xovg.Y2grzupsKhpz2l3ytnLYpg