hello, dear admins, my friends team J5PIGS was kicked from the tournament of faceit points cup of 6 pm gmt +0 and they were already “ready”, so… im making this post in their behalf asking you admins as to why it happened?

the other thing that has been bothering me and my friends is that something, when we try to connect through ip on faceit matches, sometimes we are not able enter in the server, it happens to get stucked on “connecting” to the server, could you guys please fix that ? because it happened to me and you know how we feel when we get kicked after the 5 warmup minutes passed.

Because to me, it takes about 1 or 2 minutes to load the game… and so… yeah…