I was banned without a reason


I am Russian. Sorry for my broken English, I’ve just started to learn it. I was banned without a reason. “You are banned from PUG until Mon Mar 12 20:07:50 UTC 2018. Reason: Afk 3 matches.” But I played in this match That’s all the evidence you need


Whenever there are issues with a match, please provide the match room URL. I don’t know what match you are talking about.

If you played the game and it resulted, but it didn’t result on FACEIT, please contact Live Support or send a support ticket with match room URL and proof of the win included.

It seems your cooldown has already expired.