I purchased the premium but still doesn't work for the match



I got premium account but the map veto function didn’t work at all.
I tried to contact Faceit admin and figure the problem out at room chat.
However, it still doesn’t work.
My team captain did’t even a supporter account.
So why do I needed to purchase premium for additional function??
Therefore, I didn’t enter the server as well before any admin fix the function and my account.
And I didn’t receive any faceit league point update message after winning the match.
It is sucks.
Faceit Admin pls contact me :slight_smile:

Here are the match photos: