I need help


#1

I created an account a year ago on faceit and connected with steam when I opened an account some time ago on faceit and I want to connect my game: I can not because I have already connected with that account. When I enter the old account and I want to connect with cs: go I can not not know why. Can someone with support disconnect my Steam account from an old account on faceit?


#2

Hi @Narcyzik - As per our terms and services, player’s may not have more than one FACEIT account. I suggest that you contact our support team and request that they deactivate on your accounts: https://support.faceit.com/hc/en-us/requests/new

On top of this, once a game account is linked to a FACEIT account, it cannot be removed.