I cant get refund and lost supporter


I bought supporter for 12 months, i asked for refund i couldnt get refund, before that i cancel my subscribtion cause i thought it will not renew every year and not i lost my supporter also no money… support is useless i am very dissapointed of faceit can i get my supporter back, i almost done mission. also i cant change email…


Hey @Danila69 - I’m sorry to hear about your disappointment, but you need to work with FACEIT Customer Support on this issue.

Please note: I’ve moved this thread to Community.


i cant change email, my friend email registered… i cant communicate with him


@Danila69 I’m really confused. What is your friend’s role in this issue?

If you do not have access to the e-mail which is connected to your FACEIT account, you can contact FACEIT Customer Support with any other e-mail and they will assist you with your issues - https://support.faceit.com/hc/en-us/requests/new