Huge amount of non-played matches on SA


I’m a player of South America servers and the amount of unplayed matches is absurd, I believe that in 6 matches that I enter the server, only 1 is playable, 99% of the cases are one player that didn’t join in the server. Faceit is becoming unplayable because of that, the amount of time wasted on this matches is around sometimes 2 hours.
Other problem is that a lot of Asian player thinks that SA stands for South Asia, I don’t know how the set-up is made but if Faceit could make it more clear, maybe the numbers of south asia players is south america servers would be lower.