How many time is the first ban in FaceIt


My computer power off when the game started … And when i power on my computer i see this “You are banned from PUG until Wed Feb 14 15:35:04 UTC 2018. Reason: Afk 1 matches”…


Hey @CroxyBg - Your cooldown has already expired. You can check UTC time at

Minimum cooldown length for being AFK is 30 minutes. These cooldowns become longer the more often you fail to join the match. These temporary bans to your account are reset after seven days of no infractions.

If you want to know more about Automated Temporary Cooldown System, please read this support article:

Please note: I’ve moved this thread to Community.


Not OnT, but your avatar that of miss Bouquet @KET0M