How i can change subs?


I try to change my subs by BIG GREEN BUTTON - pay it and… tadadam: i have 2 month in unlimited subs, and where is my premium?

Why BIG GREEN BUTTON doesn`t work?


Hey @HP161Rus - This is from our support article:

Unfortunately, at the moment we do not offer an upgrade on our subscriptions.

This is due to the addition of our one time payment options to our system which has given you all a better option in being able to purchase a subscription but has limited us in being able to offer a upgrade of your subscription to your account.

We have had to disable this feature for the time being until we upgrade our subscription system. Please ensure that you have chosen the correct subscription package that you would like before making the initial purchase.

If you wish to upgrade you will have to cancel your current subscription and then once your “Active Until” date is reached and the seven day grace period is over your account will downgrade to free. You will then be able to choose the package of your liking.

What green button are you referring too?