Got banned 3 times in a row for the same problem "faceit AC needs to be running"


been playing faceit the last couple days and for the last 3 games ive tried playing ive got this problem which ended up getting me banned 3 times. Once i paste the server ip into console and try connect it says “faceit AC must be running”. I restarted my game, the client and the AC and still the same result. if anyones had this issue or knows how to fix it all helps appreciated