1. I didnt receive Faceit Points yet (it’s almost 3 weeks already since i won arcana SF Ladder)
Ladder: https://beta.faceit.com/en/dota2/event-modal/dfe9c2d3-2638-4a27-b2ae-6437df34526e [21 Dec 2017 - 18:00 - 22 Dec 2017 - 00:00 | 124 / 100,000]
I have submitted a ticket already and your staff cant solve this problem (or maybe lazy)
My Ticket Number: Request #364442
My all notifications:
this is very weird, usually points are given 2 hours after the event ends. but i didnt receive it till now.
2. I got this email this morning, that my account was getting premium. But when I check my account still not premium yet.
My Faceit account: https://beta.faceit.com/en/players/bbthegreat