Faceit bug, Level 3 with 1244 elo

Seriously doesn’t make sense. I’m 144 elo above level 4, and 4 elo away from level 5, yet faceit still has me at level 3. My U.S ranking is 78,076 which is higher than 98% of level 4’s. My k/d is 1.3 in 292 games so its not because I suck, the client is just broken, or atleast my account.

Link to my faceit profile

Request support ticket.