Faceit ban for no reason


i press to play on faceit i have faceit ac on and i press in csgo console connect … ip.
And after i enter to the match up in right say my error connection and i retry in console to enter to the game and he say my ur steamid it’s not allow and i enter faceit on browser and say my ban for afk this is another ban for nothing resolve or i faceit and go play other …
thank you!