EU not NA, switch to another bracket?


#1

Hello, I notice that my profile lists me as EU, not NA, and I can’t change that. Does it matter?

Also, there are two brackets for Canada. Canada 1 appears to be the bracket I’m in, based on the email I got, but I’m not sure. How do I know for sure? If I am in the 10 am EST one, is it possible to switch to the later Canada one? I’ve got something else happening at 10.

Thanks.


#2

I’ve sent the thread to the team as I’m unsure of the answer, but should have one for you soon.


#3

Ok thank you. I do see “NHLGWC | QUAL | CA | PS4 #1 A” so I presume the “A” means group A, but I don’t know. I’ll stay in the tournament for now, but if I can’t be in the B group then I’m out unfortunately.


#4

Hey gkirk,

Thanks for making us aware of the region of your profile (EU / NA). You may change it in your profile if you navigate to “Game Settings”.

Remember you can only play in either the “A” or the “B” bracket - not both. If you would prefer to play in the “B” bracket, please navigate to the “A” qualifier first and you will be able to leave it (there will be a “LEAVE” button).

Then, navigate to the “B” qualifier and sign up to that one. All done!
If you need any assistance, please let us know.


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