I’ve never had so many unprofessional encounters with the staff of a company. These guys will make you lose money and effort, because they’ll lock YOUR accounts without warning and act as if that is their right. A FaceIt admin even changed my username on account that he eventually told me I couldn’t use, so branding myself is out of the question.
This company and service is beyond terrible. Steer clear of using FaceIt, both of their competitors allow you to CHANGE your SteamID, especially if there’s a mistake on their end and have a more compliant support team in general. If I only had these last words to give, do not support FaceIt in any way, because eventually they’ll be gone.