Can't get recovery email

Hello, forgot my password because I haven’t played recently. I have tried using recovery system to change my password but it doesn’t send me an email. I have submitted a ticket too but no one responded yet (almost two weeks). Anyone could help me to fix this problem? I can provide my email, account name and etc.

So faceit is kinda dead? Posted here, on reddit, sent PM to reddit mods, made a ticket and didn’t get an answer anywhere. kinda sad lol