Cant connect steam account to faceit

Hi, I created an account on faceit and can’t connect a steam account. It turns out my steam is already connected to some faceit profile. Through Google, I found out that my steam profile is connected to the profile
I do not know how it happened, but I did not give my steam account to this person, although I was familiar with him. I first created an account here.

I already wrote two messages in support but did not receive a response