Cant ban the guys in Hub with - in nickname


#1

I cant ban the guys in hub with - in nicknames, it just doesnt shows me. i can ban only the guys without - in nicknames. Wtf?


#2

I’m not sure what you mean by in-nickname but here’s how to ban someone.

  • Go to Admin
  • Ban lists
  • Create Hub ban
  • Search for the nickname

#3

ye, but if nickname starts like -John i CANT find him.


#4

Try to search for the entire nickname.

https://www.faceit.com/en/hub/94dd99f1-7018-4f3d-b586-5b7e3716b293/CIS%205v5%20Hub - If that’s your hub, when I put - in the members search field, it does not show anyone, but if I put -EN0T1K, it shows that member.


#5

Its the same with ( _ ) .
Just look for the full name.


#6

@ownq @SaarFACEIT

Apparently, this is not the issue with special characters. This is the way member search feature works in hubs, you need to put the entire nickname (case sensitive).


#7

Guys maybe you do not understand me? Im not stupid, i have 900+ users in my hub, and i know that i need to write full nickname in search, BUT LISTEN ME PLEASE, IN BAN LIST I CLICK CREATE NEW BAN, FILLING IN FULL NICKNAME LIKE -JOHN1337- AND ITS SHOWS 0 USERS, BUT IN SEARCH IN HUB I WRITING
-JOHN1337- AND ITS SHOWS HIM. Now you understand?


#8

Have you tried writing || (in the ban box) as the nickname and then try to locate him in that list?


#9

Are you sure he is still in your Hub?


#10

yes


#11

@ownq

Yea thats seems to be an issue, I just checked my hub and I found a guy called " <~^E|_ectroN ", and I cant find him if I try to ban him.

@Kaostic will take a look at this.


#12

ye, so we are waiting for Faceit Helpers here to solve :slight_smile:


#13

And i have 1 more potential issue, but i want to know can i get some skins or points for explaining the issue, topic: i can write message to any people without adding in friend list, already wrote to all pro players :smiley:


#15

It sounds interesting.

Care to share some hints so us bored people can experiment? (A)


#16

@Kaostic @Kaostic @Kaostic


#17

Hi @ownq - I’ve had a look through your hub’s members and can’t find anybody with the name starting -John, or anything close to that. What I did find was: -JDI, johndowson, and j0hnyy1-.

Do you have a screenshot of the user in question you are looking to get rid of?

As far as searching for users with a hyphen in their name, there’s no issue here. I can search for users with - and _, as well as any other special character at the start of their name within your hub. There just isn’t anybody in the hub starting with -John.


#18

Hello,@Kaostic, -John its was an example, im telling about the guys with “-” in the start of the nickname, i CAN find them in USERS LIST of the HUB, but when im trying to create new ban on hub, i starting typing like
-example and its shows : Starix, s1mple and other pro players, so the topic: i CAN find the guys in HUB but i cant ban them cuz they`re dont showing in the ban list


#19

Addidtion: I dont aiming on 1 person, there is a global issue, if nickname starts like -example, so he cant be banned on hub cuz he just doesnt showing on “create-new-ban” field


#20

Ah when you’re trying to ban them. Sorry, I thought you meant when trying to filter them by the members list.

Let me check with the team on this one.


#22

Please do not create meaningless posts. Just wait patiently for @Kaostic to get back to you :slight_smile: