Banned as AFK during warmup

games

#1

I connected through faceit and i was in warmup, and still i as maked as AFK after warmup was done and not all players were connected. 1remained on the other team. I am now banned untill tomorrow.


#2

Hello @Biff1,

If you think that your ban is not warranted or is to long then you can dispute your ban by creating a support ticket and our 24hr Customer Support Team will investigate your claim and either reduce or remove the ban for you.

In your ticket include the match room URL and the reason why your account cooldown is considered unjust. Provide any proof that you have in order to be able to prove this claim.

Please Note: Any cooldowns under 12hrs will not be removed and you must wait for the temporary ban to expire on your account before being able to queue into our system again.
https://support.faceit.com/hc/en-us/requests/new


#3