Ban for afk , for no reason!


#1

Hello, I was banned for some hours> for no reason. I was disconnected from game, came back and finished it.I get win but banned from pug/ .


#2

Please take a look at this support article:

[…]

My Ban is not justified what can I do?

If you think that your ban is not warranted or is to long then you can dispute your ban by creating a support ticket and our 24hr Customer Support Team will investigate your claim and either reduce or remove the ban for you.

In your ticket include the match room URL and the reason why your account cooldown is considered unjust. Provide any proof that you have in order to be able to prove this claim.

Please Note: Any cooldowns under 12hrs will not be removed and you must wait for the temporary ban to expire on your account before being able to queue into our system again.

Please note: I’ve moved this thread from User Feedback > Client Feedback to Community.