An error occurred while registering the game


Problem:Hello, I have a problem, I can not connect the game with the site, I get an error: “An error occurred while registering the game.”


Hi @Kaeser332 - I have removed the sensitive data from your post. Please don’t publicly post things like your e-mail address!

You will need to submit the information to our support ticket via a Support Ticket:


I also have this problem. I cannot play dota 2. I have added steam account and everything but when i click “connect” it says “An error has occurred trying to register the game.”

Please tell me how i am supposed to proceed from here, much thanks.


You’ll also need to submit a request :slight_smile:


did sennd a ticket but wihle waiting figured i’d let people know the issue is still there, can’t hurt that someone might also have the answer.