429 - Too Many Requests (bug?)


#1

Hello,

I have a third party website where I list all coming and past tournaments by a specific organizer. When the index page loads, I download the tournaments using the calls listed bellow.

/organizers/[ORGANIZER_ID]/tournaments?type=upcoming
/organizers/[ORGANIZER_ID]/tournaments?type=past

The problem is that I get a 429 almost every call. I started up the web server for the first time in about 20 hours, which means that I haven’t sent a single API request for 20 hours.

I read in another thread that it is capped at 10,000 per hour, but that should have been reset by now since I haven’t sent a single request for so long. Still it tells me I have made too many requests. Why is that?


#2

Same problem for me. When I start to get 429 errors, I am getting it for every subsequent call regardless of back off time. I have encountered the issue in player statistics and matches of tournaments.


#3

Request support ticket because everyone is complaning about this.


#4

i have this problems =( website faceit.info


#5

I could not fulfill 10,000 requests, I have 5-10 site traffic per day


#6

Just started getting the same error on all my calls now! I haven’t gotten any close to 10.000 calls yet.


#7

same. I am receiving 429 when I get once regardless of waiting time.Please solve the problem.


#8

Up for proper feedback


#9

Please handle it. Uppp


#10

Hi everyone,
we investigated after these reports on rate limits. I can confirm that there was an issue, now it should not happen again.

Cheers
Lorenzo